Take control of your work and wellbeing with this one day course suitable for those working across sales and support functions. It will enhance your ability to prioritise effectively, improve communication with senior stakeholders and enable you to manage yourself ensuring productivity and improved satisfaction.

This course is perfect for individuals looking to improve their personal performance and effectiveness. Our instructor-led, highly interactive training program will focus on the importance of self-awareness and developing your own capabilities and strengths. You’ll learn how to use these skills in your daily life and career to further develop yourself as an employee and manager – making you a stronger, more confident individual in your home and work environment.

We all want to ensure we are working in the most effective ways in extremely busy environments. Our ability to communicate, be resilient and focus on the right areas has never been more important. This course will enhance effectiveness in several critical areas, improving performance, and helping delegates understand how they are perceived and how to maximise results. It will enable delegates to be in control of their work, and well-being and drive personal effectiveness. The course looks at 3 key areas:

  • Planning and prioritising.
  • Communicating with senior stakeholders.
  • Managing yourself.

Download the course overview.

Key Take-Aways

  • Understand what you can control and influence. 
  • Focus on what's important and deal with distractions. 
  • Prioritise effectively. 
  • Increase resilience by confidently managing pressure and difficult conversations.
  • Create communication strategies for a variety of different styles and stakeholders.
  • Set expectations clearly and push back appropriately. 
  • Practical tools and tips to improve focus and productivity. 
  • Create a clear action plan to improve your personal effectiveness. 

*Pricing for 2024

 

Virtual, trainer led 
(2 x 4-hour Zoom sessions)

Face-to-face  

Open place

£420 + VAT

-

In-company*

£1,950 +VAT £2,490 + VAT

*Plus trainer expenses and all pricing based on 8 delegates.

Volume discounts are available for 50 or more delegates trained.

Tracy Iqbal

Tracy Iqbal

Tracy has over 20 years’ experience working in the Recruitment Industry. Her career has developed from being a Permanent Recruiter, Senior Leader to Trainer/Coach. Her experience spans many sectors including accountancy and finance, financial service, office professionals, education, and tech recruitment.

Her true passion is delivering training and coaching services to drive recruitment performance. She has a wealth of experience writing and developing L&D frameworks for Consultant and Leaders of recruitment businesses. 

Her interactive style provides delegates with practical solutions and confidence to face real-life challenges with confidence. Tracy has a track record of developing talent into recruitment 'rising stars.'

"Tracey delivered the course content excellently. She is confident and engaging and is not afraid to be put on the spot."

George

KDC Resource

"Tracy is a professional who cares about the participants of the courses. It was quite an intense training, but she was making sure we do understand everything and if there was any questions, we had enough time to ask them."

Megan

AP Group

LinkedIn:
https://www.linkedin.com/in/tracyiqbal/

Haven't found what you're looking for?

For further information on the above programme or to discuss your talent development needs, please call 020 3117 0910 or complete the form below.